🔄

Policy Center

Terms of Service

These Terms of Service ("Terms") govern your use of the Services provided by Loco por la Aventura. By using the Services, you agree to be bound by these Terms and our Privacy Policy.

1. Use of Services

You agree to use the Services only for lawful purposes and in accordance with these Terms. You may not:

  • Violate any applicable laws or regulations;
  • Infringe upon or violate our intellectual property rights or the rights of others;
  • Transmit any viruses, malware, or any other harmful code;
  • Use the Services to send unsolicited communications (spam);
  • Attempt to gain unauthorized access to any portion of the Services.

2. Account Responsibilities

If you create an account on our website, you are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use or breach of security.

3. Purchases and Payments

When you make a purchase through our Services, you agree to provide current, complete, and accurate purchase and account information. All payments are processed securely via Shopify. We reserve the right to refuse or cancel orders at our sole discretion.

4. Shipping, Returns, and Refunds

Please refer to our Return and Refund Policy for details about shipping, returns, and refunds. By placing an order, you acknowledge and accept the terms outlined in that policy.

5. Intellectual Property

All content included in or made available through the Services, such as text, graphics, logos, images, videos, and software, is the property of Loco por la Aventura or its content suppliers and is protected by copyright, trademark, and other applicable laws.

6. Limitation of Liability

To the maximum extent permitted by law, Loco por la Aventura shall not be liable for any indirect, incidental, special, consequential or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, resulting from:

  • Your use of or inability to use the Services;
  • Any unauthorized access to or use of our servers;
  • Any bugs, viruses, or similar issues transmitted through the Services.

7. Disclaimer

The Services are provided on an "as is" and "as available" basis. We make no warranties, express or implied, regarding the reliability, accuracy, or availability of the Services.

8. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Oregon, without regard to its conflict of laws principles. You agree to submit to the exclusive jurisdiction of the state and federal courts located in Portland, Oregon.

9. Changes to Terms

We may update these Terms from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the Services after such changes constitutes acceptance of the new Terms.


Privacy Policy

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified. We may collect or process the following categories of personal information:

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.
  • Financial information including credit card, debit card, and financial account numbers, payment card information, transaction details, and payment confirmation.
  • Account information including your username, password, security questions, preferences and settings.
  • Transaction information including items viewed, cart activity, wishlists, purchases, returns, exchanges, and cancellations.
  • Communications with us including customer support inquiries and feedback.
  • Device information including your device, browser, network connection, IP address, and other unique identifiers.
  • Usage information including interactions with the Services and navigation behavior.

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you.
  • Automatically through your use of the Services (e.g., cookies, device tracking).
  • From our service providers.
  • From partners or third parties.

How We Use Your Personal Information

  • To provide, tailor, and improve the Services.
  • For marketing and promotional communications.
  • To detect and prevent fraud or malicious activity.
  • To communicate with you for support and engagement.
  • To comply with legal obligations or respond to legal processes.

How We Disclose Personal Information

We may disclose your personal information:

  • With Shopify and other service providers.
  • With marketing partners for advertising and promotional purposes.
  • With third parties at your direction or with your consent.
  • Within our corporate group.
  • In connection with business transactions, legal obligations, or enforcement needs.

Relationship with Shopify

The Services are hosted by Shopify. Shopify may collect and process data about your interactions to improve Services and may share this with us. Shopify is also responsible for your rights under their own privacy policy, which you can review at Shopify Privacy Policy.

Third Party Websites and Links

The Services may contain links to third-party websites. We are not responsible for the privacy or security of those sites and recommend reviewing their policies.

Children's Data

The Services are not intended for children, and we do not knowingly collect data from individuals under the age of majority.

Security and Retention of Your Information

While we use reasonable measures to protect your data, no system is completely secure. We retain personal information as long as needed to provide Services and comply with legal obligations.

Your Rights and Choices

Depending on your location, you may have rights including:

  • Access, delete, or correct your data
  • Receive your data in a portable format
  • Opt out of certain data uses
  • Manage marketing communications

You may exercise these rights by contacting us as indicated below. We may need to verify your identity.

Complaints

If you have concerns about how we process your data, contact us directly. You may also have the right to contact a data protection authority.

International Transfers

We may store and process data outside your country. For EU/UK users, we rely on lawful transfer mechanisms such as Standard Contractual Clauses.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will post changes and update the effective date accordingly.

Contact

If you have questions about our privacy practices or wish to exercise your rights, please contact us:

Email: info@locoporlaaventura.com
Address: Loco por la Aventura, 544 SE Oak St, Suite 206, Portland, OR, 97214, USA
Phone: 503-888-4216