PROTEC

At Loco por la Aventura, we make sure your gear arrives safely, quickly, and without hassle.

Order Processing

•⁠  ⁠Orders placed before 2:00 PM PST ship the same day.
•⁠  ⁠Weekend or holiday orders ship the next business day.
•⁠  ⁠Standard processing time: 1–3 business days after your confirmation email.

Estimated Delivery Times

•⁠  ⁠Standard Shipping: 3–5 business days
•⁠  ⁠Economy Shipping: 5–10 business days
•⁠  ⁠Next Day Shipping: place your order by 12:00 PM PST for next-day delivery

Delivery times are estimates and may vary due to weather, order volume, or other external factors. We’ll notify you by email if there are unexpected delays.

Free Shipping

Enjoy free shipping promotions on qualifying orders (e.g., over \$100). Discounts and promotions are applied automatically at checkout. Offers may change without notice.

Shipping Restrictions

Shipping timelines and promotions may not apply to:

•⁠  ⁠Pre-orders or backordered items
•⁠  ⁠Oversized, flammable, or hazardous products (e.g., crampons, cylinders, lithium batteries)

Restricted Delivery Methods

Some items, such as those with lithium batteries or compressed air, can only ship via ground delivery within the contiguous U.S. Oversized products may require freight delivery and may not be eligible for expedited shipping.

Returns

For information about returning a product, please refer to our [Return Policy]

Every dollar from your purchase goes directly to LOCO POR LA AVENTURA’s mission — empowering the Latino community and beyond through outdoor education, leadership, and adventure.